Warranty of Glasses – All glasses frames and lenses are warranted to be free of defects in material and workmanship for a period of 30 days after date of shipment. It is the responsibility of the customer to thoroughly check the lenses and frames for defects and integrity upon receipt. Any defects after the 30 days from shipment date will be considered customer wear and tear.

Returns/Exchanges of Non-Prescription Glasses – All non-prescription glasses can be exchanged within 30 days of receipt of shipment if the glasses are in “re sellable condition”. Shipping costs of the glasses being returned are the responsibility of the customer. If glasses are to be exchanged, the new glasses will not be shipped to the customer until the returned glasses are received and inspected by Ix Medical to be in “re-sellable condition”. Any differences in price of the exchanged glasses will be processed prior to shipment of the new glasses. Seller reserves the right to refuse to issue credit on any returned merchandise.

Returns/Exchanges of Prescription Glasses – All sales are final with no returns or exchanges.

Prescription for Lead Glasses – It is the responsibility of the customer to provide an up-to-date and accurate prescription. It is also the responsibility of the customer to provide an accurate pupillary distance (PD) for the prescription.